How Can I Complain?
As a public authority, it is important that Norfolk Police Authority is an efficient and effective organisation. If we don’t get things right we would like the public to tell us. Equally, we are always appreciative of any complimentary comments when our staff have done something particularly well. When we get something wrong we will apologise and try to put things right.
Who Can Complain?
Any member of the public or nominated third party, such as a relative or friend (with your consent) who believes the Authority, a Member of the Authority or a member of staff has:
- Treated them unfairly in the way they have conducted police authority business;
- Acted in an inappropriate or discourteous manner;
- Done something badly or provided misleading information;
- Failed to deliver a service within the time specified.
Related Articles
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14-May-08
- This document outlines the complaints process should you wish to complain about the conduct of Members of the Police Authority.
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14-May-08
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This document outlines the process to follow should you wish to complain about the way the Authority carries out its business.
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14-May-08
- This document outlines the process for complaining about the Chief Executive of Norfolk Police Authority.
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14-May-08
- This document outlines the process to complain about the Treasurer to Norfolk Police AUthority.
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14-May-08
- This document sets out the process if you wish to complain about Maladministration.
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14-May-08
- This document sets out the process should you wish to complain about financial maladministration.
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14-May-08
- This document sets out the process to follow should you wish to complain about an Independent Custody Visitor.
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14-May-08
- This document sets out the process to follow should you wish to complain about the way Norfolk Constabulary conducts its business.
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14-May-08
- This document sets out the process you should follow should you wish to complain about the behaviour of the Chief Constable, Deputy Chief Constable and Assistant Chief Constable.
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07-May-08
- This document outlines the various processes in place should you wish to make a complaint about Norfolk Police Authority.
